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About FirstHand Technologies

FirstHand Technologies mobilizes enterprise unified communications by extending the functionality of IP PBXs and related servers to a variety of smart phones and dual-mode devices over WiFi/cellular networks. Mobile devices are effectively transformed into business telephones and are fully integrated into enterprise communications and business processes.

The FirstHand Technologies enterprise-centric, fixed-mobile convergence (FMC) solution delivers enterprise telephony features and “single number” seamless connectivity over cellular and/or WiFi networks enabling organizations to achieve “enterprise communications everywhere.”

Using such devices as Windows Mobile, Nokia E-series and RIM Blackberry, the mobile user can—from within the enterprise campus (VoWiFi ) or outside (GSM/CDMA)—seamlessly access the same features they use at their desktop including:

• Single Number – Inbound & Outbound Calls (user is always known by enterprise identity and never the mobile cellular number)
• Single Voice Mailbox
• Enterprise Dialing
• Enterprise Telephony (transfer, redial, hold, etc.)
• Enterprise Shared-line Appearance
• Corporate Directory
• IM & Presence Collaboration
• Instant Conferencing
• Deskphone/Mobile Phone Interworking
• Seamless Roaming and Handoff (between WiFi and Cellular networks)

The solution includes a Mobility Gateway inside the corporate firewall that serves as the federation point between the corporate back-office servers (IP PBX, MS Exchange, MS LCS/OCS, Unified Messaging) and mobile clients on devices on the mobile networks.

The solution is enterprise-centric and mobile-operator agnostic and independent of cellular network technologies (GSM/CDMA).

As an OEM supplier, FirstHand Technologies packages the solution with leading enterprise IP PBX vendors.