Support

The customers of FirstHand Technologies purchase support service with the product license. Our OEM partners deliver first and second level of support, while we deliver third level. Our support team is available Monday to Friday 9:00 am (EST GMT-5) to 5:00 pm.

For support via email send your inquiries to: support@firsthandtech.com

Or call us at: (613) 254-8886, and press 5 for support.

Corporate Headquarters

300 - 350 Terry Fox Drive
Ottawa, Ontario K2K 2P5
Tel: (613) 254-8886
Fax: (613) 254-8887


Directions from Ottawa airport to FirstHand Technologies Office >>

Partner Program Contact

James LaPalme
VP Worldwide Sales & Support
Tel: (613) 254-7679
Partner Signup Form >>

Investor Relations Contact

Mike Kelly
Chief Financial Officer
Tel: (613) 254-8886 ext. 258

Media Relations Contact

George Cohen
GCC, Inc.
Tel: (617) 325-0011

Contact You

Need us to contact you? Please take a few moments to complete and submit the form below. A FirstHand Technologies representative will contact you shortly.

All fields marked with a red asterisk (*) must be completed.

Please indicate which solution/product(s) you are interested in: *

Solutions:   Products: Enterprise Mobility Solution UC Multimedia Conferencing   Desktop Console

Contact/Company Information:

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